Universal Dealers shipping terms

The following Shipping Terms outlines the procedures and guidelines pertaining to the dispatch and delivery of orders.

Order Processing Schedule Orders are methodically processed within 3 business days. Please be aware that deliveries are not conducted on weekends or public holidays. In the event of an unforeseen delay with your order’s dispatch, our team will proactively reach out to you via email or telephone to provide updates.

Shipping Costs Shipping charges are ascertained based on the weight of the order and the delivery address.

Delivery Locations Universal Dealers extends its delivery services throughout South Africa .We offer the option for ln-Store Pickup. International Deliveries At present, Universal Dealers does not engage in international shipping. International Deliveries At present, Universal Dealers does not engage in international shipping.

Shipment Confirmation and Tracking Post dispatch, you will receive a Confirmation Message that will include your order’s tracking details. The tracking number will be operational within 24 hours of issuance.

Free Shipping Universal Dealers does not offer complimentary standard shipping, irrespective of order value.

Delivery Delays While we are dedicated to maintaining efficient delivery schedules, please bear in mind that delays may occasionally occur due to external factors outside our control, including, but not limited to, postal service disruptions or acts of nature.

Carrier Engagement Should you encounter any delivery issues, we advise you to first engage with the carrier. If the issue persists and you require further assistance, Universal Dealers customer support is available to aid you.

Policy Modifications This Shipping Protocol is dynamic and may be amended without prior notice. For further inquiries regarding our shipping procedures, please reach out to our customer service department.

Detailed Customer Service information

Whatsapp: 063 420 1313

Landline: 041 582 3051

Our team is available during business hours to answer your calls

Please note that response times may vary depending on the volume of inquiries and the complexity of customer issues. Our goal is to address all Concerns with diligence and care, ensuring your complete satisfaction with our services.